Please follow the instructions carefully.
Pets that are not properly prepared for surgery may not be able to have surgery as scheduled.
We accept cash only. We do not accept credit or debit cards or checks.
We schedule by appointment only. Office hours are 8:00am – 4:30 pm Monday-Wednesday.
Due to the high demand for our services our phones lines may be busy. Please leave a message and we will return your call as soon as possible.
Animals must be in good health.
If your pet is showing any signs of illness such as coughing, sneezing, runny eyes or diarrhea he or she will be declined for surgery.
See your regular veterinarian for care first, and then re-schedule surgery when your pet is healthy.
Our veterinarians highly recommend that your pet be vaccinated two weeks prior to surgery.
Your animal will be around a lot of other animals and could be exposed to something (just like when you send your kids to school). It takes two weeks for a vaccination to become fully effective. We can administer vaccines on the day of surgery, but they are not guaranteed to protect animals while they are here with other animals in our clinic. This is a recommendation, not a requirement.
Kittens and puppies must be 8 weeks of age AND weigh at least 2 pounds.
Adult pets must be under 8 years old for service. For animals over 6 years of age, we require pre-surgical blood tests. These blood tests let us know how well your pet's liver and kidneys are functioning. You can have this done at any full service veterinary office and have the results faxed to us. This is not a service we can provide.
The Night Before the Appointment
Keep your pet safely inside your home.
If your animal is over 4 months old, do not allow him or her to eat any food after midnight the night before surgery. You may allow your pet to have water.
If your animal is less than 4 months old, he or she should have food and water overnight and a meal at 6am. Remember the exact time your pet ate food – you will need to know this at check-in.
Day of Surgery
Drop off is between 8:00 to 8:30 AM
Please leave pets in cars while checking in. Make sure your car is a comfortable and safe temperature for your pet.
Allow 30 minutes for the check-in process as there will be paperwork to review and sign. To save time the morning of your appointment, you are welcome to stop by the clinic prior to your pet's scheduled surgery day and pick up the paperwork.
Dogs must be on a leash or in a carrier. For your dog's comfort, please give him a good walk before you arrive at the Clinic.
Cats must be in a plastic or cardboard carrier. One cat per carrier, otherwise a fee will be charged for each cat needing a separate carrier. Kittens less than 16 weeks can be no more than 2 to a carrier.
All feral cats/kittens must be brought in a humane trap that is covered with a sheet or towel. One cat per trap. Humane traps may be borrowed from the DPVHS Adoption Centers.
After the Surgery
You will be given instructions on caring for your pet after surgery when you pick him or her up.
Please arrive on time to pick up your pet.
We will charge a late fee of $15 for every 15 minutes you are late to pick up your pet